Support

For users:

• Read the Frequently Asked Questions first, please.
• If this doesn't help, you can submit a bug report or a feature request on Sourceforge, or use MediaInfoLib issue tracker on GitHub (for file detection issue) or MediaInfo issue tracker on GitHub (for command line or graphical interface issues)
• Also, there is a forum for other questions.

You can find more detailed information here:

• List of MediaInfo fields (and their mapping to other export formats)
• List of supported formats
• List of supported tags

For developers:

• A Software Developement Kit for developers who would like to use MediaInfo.dll.
• How to build from source for developers who would like to build MediaInfo.dll or MediaInfo themselves.

Additional Professional services

MediaArea.net SARL (French for limited liability company) is at your disposal for any request concerning MediaInfo.
Non-exhaustive list of possible services:

• Integration of MediaInfo or MediaInfo.dll in your information system
• Third Party Maintenance (corrective or adaptive)
• Acceleration of Development of a request for specific changes (not a priority or rejected by the free support)
• Customized support (help using the API...)
• ...

Feel free to contact us with any questions or requests - but please, check the FAQ first